Business Services Manager
£50-60,000 | Full-time | Permanent
NEWcaSTLE | BGC2440
The Firm:
Our client is a long-established and highly respected accountancy and advisory firm with a strong reputation in the national marketplace (Top 50). Known for combining deep technical expertise with a personal and relationship-led approach, the firm supports a broad range of forward-thinking businesses, entrepreneurs and private clients.
With a team of experienced sector specialists, they work closely with clients at key moments in their journey — helping them navigate challenges, manage risk and plan confidently for the future.
The firm is now entering an exciting new phase of growth and expansion, creating an opportunity to appoint an experienced Business Services Manager who can play a pivotal role in developing and growing their accounting and business advisory service line. This is a unique chance to join a well-established name in the profession while helping shape the next stage of its evolution.
The Role:
In this role, you will take ownership of a varied and technically interesting client portfolio, ensuring the delivery of high-quality accounting and advisory services. You’ll work closely with both clients and internal teams, bringing a proactive and commercial approach to everything you do.
Your responsibilities will include:
Reviewing complex management accounts and ensuring accuracy and insight for clients
Overseeing VAT returns, including more complex areas such as cross-border transactions and partial exemption
Reviewing statutory accounts and ensuring all year-end adjustments are completed in a timely manner, particularly for audit clients
Managing relationships with clients, including larger entities and overseas parent/subsidiary structures
Working collaboratively across Audit, Personal Tax and Business Services teams to deliver a joined-up service
Alongside your client work, you will play an important leadership role within the team:
Managing workloads and supporting a team delivering outsourced finance functions to multiple businesses
Coaching and developing trainees, ensuring continuous feedback and progression
Supporting senior leadership with client management, systems (including Xero) and ad hoc projects
With a strong focus on continuous improvement, you will:
Identify opportunities to streamline processes and enhance service delivery
Spot opportunities within your client base for additional services and support business growth
Contribute to cross-selling initiatives and wider firm collaboration
This is a role for someone who enjoys combining technical expertise, client interaction and team leadership, while bringing fresh ideas and a forward-thinking approach.
Experience Required:
You will bring a solid background in practice-based accounting, with experience managing client relationships, reviewing technical work and supporting the wider business.
Typically, candidates will demonstrate:
Qualified Accountant (ACCA/ACA) or equivalent with several years’ experience working within accounts or business services in accountancy practice
Solid experience with preparing and reviewing statutory accounts
Proven experience and technical understanding of VAT rules, postponed VAT accounting and keeping up tp date with VAT and accounting changes (such as FRS 102 regarding Revenue and Leases)
A Strong work ethic, leading by example, with excellent interpersonal and team working skills
A proven ability to manage and grow a client portfolio, maintaining strong and trusted relationships
Strong commercial awareness and the confidence to contribute to wider business growth
The ability to oversee complex client assignments and deliver high-quality technical work, at times under pressure whilst managing multiplie deadlines.
Good working knowledge of cloud based accounting systems such as Xero and Sage.
Above all, the firm is looking for someone who enjoys working collaboratively, takes pride in delivering an excellent client service, and is motivated to help develop both people and the wider department as the firm continues to grow.
Benefits:
Whilst the big gem in this role is the opportunity it also rewards for your level of experience with a competitive salary. Furthermore group life assurance, private medical insurance, enhanced family leave and an electric vehicle scheme are just some of the additional benefits available to the successful applicant.
If you can’t quite see what you are looking for, please get in touch so we can understand more about the best way to help you.